INFO & BLOG
About diagnosis, treatment and recovery
How do I apply from abroad?
Fill in the online form or message us on WhatsApp. Once you share your medical documents, our specialists review your file and reply within 24 hours.
Is the first consultation paid?
No. The first consultation and file evaluation are free; a second opinion on your existing diagnosis and plan is also free.
In which language should I send my medical reports?
You can send your reports in your own language; our team handles the translations and passes them to our physicians in full.
Who makes the treatment decision?
The decision is not a single physician’s; your file is reviewed by a multidisciplinary council of the relevant specialties.
How is the price set — will there be surprise charges?
The quote is prepared from your medical information and sent in writing. For the treatments it covers, the hospital requests no extra charge.
Are the package prices on the site final?
No. The packages are SAMPLES and the price ranges are indicative only; the exact amount is set per person after a free medical evaluation.
Which payment methods do you accept?
The accepted payment methods and steps are shared in writing by your international patient coordinator along with your quote.
Will my insurance cover the treatment?
Coverage depends on your insurer and policy. Your coordinator helps you prepare the documents you need to submit to your insurance.
How does the process work for treatments requiring privacy?
For sensitive treatments such as aesthetic and genital surgery, booking, admission and discharge follow a discreet, separately planned pathway; your information is shared only with your care team.
How is my personal and medical data protected?
Your data is protected under Türkiye’s data protection law with administrative and technical measures and shared only as far as the treatment process requires. Details are in our Personal Data Protection Notice.
